12:28 23 Jul 21
Great service from application to dealing with general maintenance of the property! Very responsive to queries with a friendly team!
09:01 23 Jul 21
Excellent and professional service.
19:16 22 Jul 21
09:34 22 Jul 21
This has been my first dealings with Braemore Lettings and I cannot fault them in any way. From the start they have been helpful and if I have to contact them, I always get a prompt response and a friendly response. They have so far been able to resolve any of my letting problems quickly. Would highly recommend them for any further prospective tenants or landlords.
18:53 05 Jul 21
I highly recommend Braemore. As a student in St Andrews I have had disastrous experiences with other letting agencies, but Braemore have been extremely professional and quick to sort out any issues. My property manager Hayley was especially helpful and provided an outstanding service.
12:11 03 Jun 21
I reached out to Braemore to act as letting agents for a property in St Andrews. They were very quick to respond, view the house and get all the documents together. Eventually the decision was made to sell the property and they were kind enough to put me in touch with a different agent, and support the process throughout. I cannot emphasise how lovely and professional the staff have been, in particular Elspeth and Shirley.
11:00 17 May 21
An extremely professional, responsive and fantastic lettings agency. I'm a student here at St Andrews and have had nightmares with other letting agencies, but Braemore who I have been with for the 2 years have been absolutely AMAZING! They are so kind, understanding, and supportive. Any issues I have had, no matter how small, have been dealt with immediately. I cannot stress enough that this is the best letting agency in St Andrews. The staff that work there are simply the best.
16:52 03 May 21
We had a great experience with Braemore. We found a wonderful flat, and they were very helpful throughout the process. We were moving from the US, so the logistics were more complicated. Yet, our agent was patient and attentive in walking us through the process and helped us find solutions to the hurdles we encountered.
09:07 05 Apr 21
As students, letting a property from Braemore was extremely straightforward. Sarah was very responsive to our emails and accommodating to our questions and requests. Definitely a good experience!
14:45 13 Mar 21
Shirley was my letting agent, and she was always very professional, a good communicator and quickly responsive, and helped me move into the place I really like, so it was a good experience. I would recommend!
11:12 29 Jan 21
We received great service. We moved to Scotland from the US, and Sarah made the effort to meet us at our new house and let us in late at night after our flight had been delayed. After a long journey, we appreciated this SO much!
14:47 21 Jan 21
The three of us have had a great experience working with Shirley Baker as she helped us secure a new flat. She ensured the whole process ran very smoothly and efficiently.-Anastasia, Alice, and Joan
17:20 05 Jan 21
Sarah Bowman was very accomodating and prompt in responses to my emails. All questions I had were answered quickly and completely, and she made the termination of my tenancy with Braemore run smoothly. The only issue I had was not getting a prompt response from the property manager who did not always respond to pressing matters in a timely fashion.
15:50 04 Dec 20
I have moved to 38 South Street apartments , all looks fantastic and I had to move in 2-3 days immediately, fortunately Braemore Team is organized and responsible for every step, I have moved so quickly that describes me how good they are. Fantastic team, very organized, quick response for any issues or questions.
14:55 22 Oct 20
I would like to give 5 starts to Braemore St Andrews coz their professional rental sevice. We have a good time with Sarah Bowman, Isla Horsburgh, and Shona Mayne in the last year.
13:21 16 Oct 20
We have just moved into a rental property in Fife, dealing from the start with Shirley Baker at their St. Andrews Office. From the first contact to completion we have found the service to be extremely friendly and efficient. Emails were answered promptly and forms sent quickly.Isla Horsburgh showed us around the property and supplied a full, accurate 52 page inventory+check in, including lots of photos. Very impressed.Emails are now being received from the property management team offering any help we may need.So far Braemore has exceeded our expectations and one cannot ask for much more than that!
13:33 15 Oct 20
We had a let in Crail for approximately 18 months. We found Braemore to be very responsive to repairs and always received a reply and a service call very quickly. We were mostly working with Isla and she was very helpful and responsive. Even though there some issues that should be dealt with by the owners, Braemore did everything they could to make our stay comfortable and hassle free.
11:21 04 May 20
We used Braemore's let only package as it was our first rental property and we were new to the landlord world. I cannot express enough how easy they made the whole process. The team at Braemore St Andrews went above standard to get us the best tenants for our property and shared their knowledge effortlessly and efficiently when we ask our million questions. Within a week we had tenants! We will most definitely use them again for any future investments.
12:22 18 Feb 20
I could not recommend Braemore Lettings more. Their service was absolutely outstanding, and their employees were both kind and helpful, going out of their way to answer any questions and ensure an easy application process. I was completely blown away by the exceptional assistance and the delightful people working there.
17:08 14 Nov 19
Braemore have made my housing situation in St. Andrews a million times better. They are unbelievably understanding and kind people. I could tell that they truly cared. They have been extremely helpful and I cannot recommend them highly enough.
17:04 14 Nov 19
I've had a wonderful experience with Braemore. All their employees are absolutely lovely. They are extremely kind, helpful, and understanding. They genuinely cared about my situation. Being a student at the University, I've had some awful experiences with other letting agents and can confidently say that Braemore is the best.
12:09 21 Oct 19
The staff at Braemore St Andrews have managed my property for 8 years and always found good tenants and provided an excellent service. The property was recently put on the market and throughout the whole process Elspeth and her team went out of their way to assist in helping achieve a successful sale.