19:19 28 Jul 21
Had a great Zoom viewing with Catherine. Very detailed and answered all of my questions. Looking forward to moving in.
18:49 24 Jul 21
Paul showed around a flat and was super friendly and very helpful with any questions we had:)
09:41 23 Jul 21
12:56 20 Jul 21
The viewing of a flat that I got from Sonny Davis was really useful. The agent arrived on time and explained everything well.
17:12 16 Jul 21
Professional & helpful service from the whole Braemore team.Great to be able to do a Zoom viewing, from South-East England.Thanks Paul Davis for your help and details.
Zac “MonkeyDonk22” Fielder
17:02 16 Jul 21
Very professional and high quality. Great communication all round and Sonny Davis was very helpful when viewing the property.
10:26 16 Jul 21
Had a viewing with Paul Davis, he was very informative and professional and was quick answered any questions and concerns we had.
09:54 16 Jul 21
My experience at Braemore with the services that Paul Davis offered when viewing the property in question was excellent. He took time to explain all of the questions we had as well as providing a very friendly service when viewing the property.
11:30 15 Jul 21
Virtual flat viewings in the COVID climate are always a bit clumsy but I had an excellent viewing with Senior Letting Negotiator, Paul Davis, who gave a very thorough viewing of the property.Due to technical issues on my end, I missed the initial viewing, but Paul was very kind to reschedule ASAP. If he hadn't been so prompt, I might have missed the deposit window to another applicant.
09:58 15 Jul 21
Paul was very professional and helpful!
13:36 14 Jul 21
Sonny Davis was incredibly professional and did a great job.
17:13 13 Jul 21
I viewed a flat through Braemore and am excited to proceed with the application process. I have been dealing with Catherine Burnett who has been very helpful and professional throughout.
Jono and Lindsey
15:23 13 Jul 21
We've had a straightforward experience letting a new flat in Edinburgh through Braemore. We had been treading cautiously with the agency after reading some of the negative reviews on Trustpilot/Google; but so far, so good. Catherine particularly has been very professional and responsive, and the referencing process through Goodlord was hassle-free.
09:52 13 Jul 21
It was a good viewing of the property, we were able to get a good idea of the flat and am excited to move in!
17:27 12 Jul 21
I am in the process of renting a place and Paul Davis show me one today, he was kind, puntual, elegant and patient. He will help me with all the requirements and having that space perfect for this new begging. The visit process was super! Also the woman in the phone was super kind. Great service 5 stars.
07:34 12 Jul 21
I recently rented a property through Braemore and although there have been a few minor issues with maintenance, my tenancy advisor Gill has been phenomenal. No problem is too small and she always responds to emails promptly and aims to resolve my issues ASAP. Gill is simply a delight to work with!
07:59 11 Jul 21
Recently had a flat viewing with Paul who was very friendly and provided a great quality and professional service!
09:48 10 Jul 21
Paul was super helpful in securing the flat for us. He constantly emailed and called to keep me updated with the process, responded quickly whenever we had a question and was overall a very nice guy too. Would thoroughly recommend.
21:44 09 Jul 21
Had a few flat viewings with Sonny Davis who was extremely helpful and kind with helping us in our flat hunting. Thank you so much for all your help!
13:48 09 Jul 21
Paul Davis has provided exceptional customer service throughout. He swiftly assisted us in progressing our application process. Would highly recommend!
11:51 09 Jul 21
10:05 09 Jul 21
Paul Davis was instrumental in ensuring that we secured our property in a timely manner. Very grateful for his swift and professional correspondence.
09:41 09 Jul 21
Paul Davis sorted out lease documents quickly and efficiently. I am very happy with his service and he showed a high degree of professionalism. I was expecting a phonecall next week but managed to squeeze us in today as we are under a tight schedule which was great.
08:44 09 Jul 21
14:23 07 Jul 21
As a prospective tenant, I was initially disappointed with the responsiveness of the office on the phone, and the curtness with which I was met when I occasionally did get through. But then, this is most lettings agent offices everywhere, I suppose - the lines are often rammed, and they’re dealing with people who are anxious and angry and entitled about securing a place, so that’s somewhat understandable.Once we actually got into it though, it was all good. There were many logistical hiccups along the way, but Gill was extremely responsive and supportive, and I’m now writing this from my new flat - a happy and relieved new tenant. Many thanks Gill and co.
13:17 07 Jul 21
We met Paul David at the property and he was very personable, showed us the flat and filled in any questions we had. He was excellentGrant
08:34 07 Jul 21
Paul Davis was super helpful and quick in his responses to us making the whole renting process so easy and stress free.
10:43 06 Jul 21
Sonny Davis provided my friend and I with a virtual viewing of a flat, and he was very helpful, would recommend.
16:46 05 Jul 21
14:51 05 Jul 21
Sonny Davis was extremely helpful, timely, and kind when dealing with my request for a virtual viewing, great experience overall!
14:34 02 Jul 21
Gave me necessary details and advised me very well who to contact for any questions. The numbers given to me helped me slot to get through to the office a lot quicker. Good service and really hope I will be able to secure and move into the property as soon as
09:25 01 Jul 21
Braemore helped me move in with no problems and all the assistance we needed.
20:31 29 Jun 21
Great service from Catherine. She waited for me at the viewing even though I was late and answered all my questions. Thank you for your help Catherine!
19:33 29 Jun 21
Great service from Catherine, nothing was too much trouble and explained everything really well.
19:29 29 Jun 21
19:26 29 Jun 21
Catherine was very helpful at the viewing looking forward to moving in
15:44 29 Jun 21
Paul Davis Sshowed me the flat and he was very professional and helped me by answering my queries.
11:59 29 Jun 21
Paul was extremely helpful in securing my flatmates and I a flat we all loved. Would highly recommend his services.
10:10 28 Jun 21
Paul has shown me a couple of flats in the last week or so, and each time was prompt and and ready. He has been really helpful and has tried to make any requests we've had happen asap. Paul has made our moving process as easy as possible so Thankyou to him!!!
20:51 27 Jun 21
Catherine was brilliant and helpful throughout, thanks!
11:29 26 Jun 21
Paul was amazing in getting us a flat with amazing sized rooms in a great area. was very ideal for me and my friends. He also managed to get us it within a week of us asking Braemore, much appreciated!
11:29 26 Jun 21
Paul was very helpful with finding a suitable flat for me and my friends. Was very ideal with the rooms and our expectations and managed to sort it out for us quickly and efficiently.
11:24 26 Jun 21
Paul was brilliant! he catered to our needs perfectly and helped us find the perfect flat.
11:22 26 Jun 21
Paul was absolutely amazing. My flat mates and I struggled to get a flat for weeks, always losing out on them last minute and Paul stepped in and managed to get us an amazing flat in the best area we could ever think of. I am beyond happy with it and so are my other 3 flat mates. Couldnt of done it without him.
08:39 25 Jun 21
I thought I'd review Braemore as I've recently started renting a flat through them. I have to say - reading some of these comments had me a bit concerned - but I'm pleased to say that my overall experience has been very good.I've dealt with a few of the staff there now (Sonny for the initial viewing of the property, Carol for the references/signing tenancy agreement and picking up the keys and Kirsten is my property manager) and all have been friendly and knowledgable.The whole process from start to finish was also very quick - they use an online referencing company (UK Tenant Data) and pretty much everything is done online through an online dashboard - Braemore also provide access to a customer portal (Tilli) which acts as a home move assitant which helps take care of setting up your utilities etc.Overall, I found it all to be fairly slick and pain-free and wouldn't hesitate to recommend them to anyone else.EDIT: I thought I'd follow up this review with an update. So I've been in the property 7 months now and not had any issues. I'm working from home permanently at the minute (like so many of us are) and wanted to arrange to get Hyperoptic Fibre Broadband installed to help with this. There was minor work involved for this installation (they need to route the fibre cable into the flat) and Braemore arranged for the necessary consent and permission to be obtained from the landlord. The only other contact I've had was to arrange for the annual inspection and servicing of the gas boiler. Overall, it's been a very positive and hassle free experience.
19:41 24 Jun 21
Great service! Our contact for the property - Catherine was very kind and helpful. All our questions during the viewing and after were answered in detail and communication was excellent, with quick email responses. Definitely one of the most positive experiences I've had with a letting agency as a tenant!
16:48 24 Jun 21
Paul Davis has shown us around a few flats so far and has been a tremendous help. Unfortunately, we haven’t secured the flat we need yet however he has assured us he will help to find us the flat for our last year at uni. Been such a great help so far! Great asset to the team.
16:40 24 Jun 21
Catherine was fantastic!
18:45 20 Jun 21
Very pleased with service of Braemore, Paul Davis was very professional and helpful in managing the viewing and selection of my apartment. I am happy to recommend Braemore Sales & Lettings.
08:44 20 Jun 21
22:16 19 Jun 21
Kind and professional service
14:50 19 Jun 21
Nicole de vogel
07:07 19 Jun 21
Very positive experience with the letting agency!Went for a viewing but decided I was interested in different properties and the lady who did the viewing was very helpful through email and answered all my questions promptly, mostly within a few minutes.So a big thank you to Catherine Burnett!
16:31 17 Jun 21
Paul Davis was showing us around the property and was very friendly and answered questions very well.
06:38 17 Jun 21
07:59 16 Jun 21
Gill was great, she responded to any of my queries quickly. Completely smooth process with contracts, deposits, etc, before moving!
07:53 16 Jun 21
Good service and support
16:29 15 Jun 21
Very quick replies and friendly staff!
15:41 15 Jun 21
17:55 14 Jun 21
Susan was extremely helpful in helping me in changing from joint to single tenancy! The whole process went smoothly!
15:08 14 Jun 21
After phoning the Braemore Edinburgh office, I received a property viewing with Catherine. She arrived on time and made the viewing easy and efficient, whilst sticking to government safety guidelines. She accommodated me well and answered all the questions I had.Once I decided to take the property, she helped me to submit an application and secure the property, despite it being a Saturday. In the following week, she also helped me by sending files which I needed to set up my utilities. She was always quick to respond, and went above and beyond what was expected of her!
22:31 12 Jun 21
I had an online viewing with Sonny Davis, professional and friendly agent, he was also able to answer to all my questions.
13:27 12 Jun 21
Sonny arranged a zoom viewing which was excellent. Very thorough and concise about the property details and answered all my questions. Great customer service and I would thoroughly recommend them.
22:02 10 Jun 21
I was very happy with the agency's service. I dealt with Sonny, who was very kind, willing to help and well informed about the property, so all my queries were fully covered. Nice job! Thank you!
17:07 10 Jun 21
09:03 10 Jun 21
Excellent company. Sonny provided a great viewing and they have been quick to respond.
08:35 10 Jun 21
20:12 09 Jun 21
Catherine was so brilliant when we came to finding our new flat in Edinburgh.She was so helpful throughout the process and the flat she found for us is everything we were looking for; lovely period details, great value and in such a great area!We're so excited to get settled in. Thank you so much to you and Gill for your help! X
14:51 08 Jun 21
Very quick and positive reply to my question.
07:07 08 Jun 21
Great customer service.
15:47 07 Jun 21
Great service- Gill especially went out of her way to help us and was so kind and comforting. Appreciate it and wish her the best. Thanks again
12:23 07 Jun 21
They were helpful through every stage of the property purchase process always responding promptly and dealing with any ad-hoc issues. Would recommend to everyone.
22:11 06 Jun 21
Paul Davis went above and beyond the call of duty! Highly recommend.
Rui & Amy Freitas
20:18 06 Jun 21
Gill was extremely helpful and helped us secure a property at short notice. We were up against a tight deadline and Gill ensured everything went through to enable us to get our keys on the required day after a move back to Scotland with 2 very young children.
09:30 04 Jun 21
We went to view a flat with Sonny Davis, who was very professional and friendly. He went out of his way to help us with attempting to secure the flat.
09:10 04 Jun 21
16:14 01 Jun 21
Friendly and helpful team I was assisted by Sonny and afterwards Gill. Property manager Barbra quickly set up an engineer to visit my property the very next day, very impressed with that, and the service of the aforementioned staff.Would recommend!
11:07 31 May 21
I had a wonderful viewing of the flat & Mr. Paul Davis was very kind and helpful throughout the whole viewing! Would highly recommend.
10:00 31 May 21
Excellent experience. Paul Davis performed the viewing and was professional and humorous and made the whole experience smooth from start to finish. Fully recommend!
16:29 29 May 21
Paul was so friendly and welcoming whilst showing me around the flat. He answered any questions I had & provided clear information on next steps.
15:26 29 May 21
I booked a zoom viewing for a property in Edinburgh. The service was quick and efficient, allowing me to see the flat and ask any questions. Paul led this viewing, he was very professional, cheery and helpful. Paul made himself accessible and the viewing was very helpful.
15:18 29 May 21
Catherine was so helpful at the viewing allowing me plenty of time to look round the flat. Very professional.
15:07 29 May 21
Catherine responded to my enquiry very quickly and showed me lovely flat. Thank you for the great service.
13:56 29 May 21
Catherine was great at both viewings!
17:50 28 May 21
Sonny great! Very professional and thank you so much.
10:36 28 May 21
Sonny, our agent was very efficient, professional and honest. The process to reserve our rental property was a lot simpler than other estate agents as Braemore use a first come first serve basis.
10:16 28 May 21
I had a virtual viewing with Sonny Davis who was very professional but also welcoming and answered all the questions I had about the property or if he didn’t know the answer was more than happy to get in touch with the landlord on my behalf. Very happy with the service.Also I spoke with Laura Gamble on the phone when securing the property. Professional and a right laugh. Top quality.
09:48 27 May 21
Sonny was excellent and very attentive
12:26 26 May 21
We are new to this place.. Sonny Davis was very professional and helpful to us.. Also the agency is very fast in responding us..
09:22 26 May 21
Sonny who came to show the property was on time and explained all our questions us in detail.
08:44 26 May 21
Have been using Braemore's service for 3 years. Very reliable company. Application was done quickly. Viewing was arranged on the same day, polite and professional employees. I've been in contact with Paul Davis, Catherine Burnett and Jenny. They provided professional service and support! Highly recommend! Thank you guys and everyone at Braemore for great work!
11:28 25 May 21
Had a lovely viewing Sonny Davis - very excited to move into our new flat!