FEATURED PROPERTIES
Hear what our clients have to say:
We got a virtual viewing of a couple of property available at Braemore, and I was extremely satisfied with them. Sonny Davis answered all our questions professionally and showed us each property with care.I would highly recommend contacting Braemore and using their services.
EmporiodiNierë
12:53 08 Oct 20
Sonny did a virtual viewing for us, it all went really well. He answered all questions we had and made sure to point out things about the house we need to bring up with the agency, while clarifying the application process.
Aakanksha Ramkumar
08:14 07 Oct 20
Sonny and Cierra are great. Helpful and fast. Also pretty chilled individuals. I can't normally be asked to do reviews but they deserve one. Thanks guys.
Romeo Mcdonld
14:04 03 Oct 20
Great service from Braemore and Paul Davis. They did an excellent job and were always available for any questions or queries we had. The process so far has been very quick and smooth. I would highly reccomend them and Paul.
Andrew Given
15:06 30 Sep 20
From the very first enquiry to getting the property secured, the whole experience has been easy, flowing and efficient. Sonny did a superb job with the zoom viewing, explaining everything thoroughly and at a convenient pace. Then the woman who processed all the holding deposit and details (Ciera possibly?) was absolutely brilliant. Big thanks to all who have been dealing with me and making the entire process pain free.
Darren Stewart
11:09 30 Sep 20
Had a very positive experience with Paul at Braemore. Was responsive and helpful during the flat viewing and answered all our questions, which was particularly useful as first time renters. We got plenty of time to view the property and was a positive experience overall.
Ali
14:47 19 Sep 20
Catherine Burnett from this letting agency recently helped me rent a flat in Edinburgh. She is extremely professional and practical. She put me in touch with correct team(s), negotiated the rent on my behalf, and returned my emails within seconds in the midst of a very busy schedule. I am very happy to have come across her.
Hatice Yıldız
20:11 18 Sep 20
top class aye
Rigoberto Hukel
15:05 16 Sep 20
Great Experience with Paul Davis and Braemore. We had a viewing in the afternoon one day and with his guidance and help, we secured it the very next morning. We'd been trying to find a place for around 3 months now and compared to all other agencies, this was exceptionally good service. It was a quick and easy process and Paul made sure we knew all the details and was more than happy to answer any questions we had before paying the holding deposit. Would definitely think about choosing Braemore again simply due to Paul Davis's superior customer service and friendly attitude.
Euan Maxwell
09:31 16 Sep 20
Paul was friendly and professional. He answered all questions I asked
Graeme Jones
09:57 15 Sep 20
Sonny showed me the flat and was knowledgeable and helpful! Very excited to move in to my new flat through Braemore.
Rhiannon Martinez
18:38 13 Sep 20
Sonny has been very helpful and responsive so far. Going the extra mile in taking a video of the flat for me when I couldn’t make the viewing due to technical difficulties. Top man
Frederick Barclay
12:09 11 Sep 20
I came across an Ad for a 1 bed flat on Braemore that looked perfect for me. I scheduled a viewing very shortly after with Paul Davis. The viewing was brief but I instantly loved what I seen and my mind was made in minutes. Paul was attentive to my questions and helped make my decision a lot easier. I received a great service. The next day I secured the flat and the process was smooth. Setting up everything for the flat thereafter was made extremely easy and stress free. I would recommend this agency! Thank you!
Chloe Rorison
10:12 04 Sep 20
I’ve generally had a good experience as a Landlord with Braemore. They’re pretty responsive. Gillian is especially quick at replying and following through with requests. They’ve generally been honest and upfront about costs, however, I did have some issues initially where invoices were incorrect and I was charged for work/parts that hadn’t taken place. These problems were sorted eventually, but I did have to intervene on several occasions.
John Walton
14:38 03 Sep 20
Big thank you to Paul Davis at Braemore for his advice, honest appraisal and help in letting out my property this (Covid) year.
Mark Hosker
13:25 28 Aug 20
One of my friends left one of their properties and I was interested in renting it. Put myself in contact with Sonny Davis, he was extremely quick answering me. All process was smooth and he was helpful at all times. Looking forward to move in 🙂
Silvia Doce
11:21 26 Aug 20
We viewed a property with Paul Davis in the evening and had secured it the the next morning. He’s very friendly and professional and really helped explain how it all works and exactly what we had to do. Really really pleased we went through Braemore as we’ve had nothing but excellent customer service.
Chloe Shaw
12:44 21 Aug 20
When looking for a new flat Braenore were extremely helpful in doing so and were even able to organise a last minute viewing for me which was really appreciated. At the viewing, Paul Davis was the one to show me around. The viewing was very in depth, with Paul answering any queries or concerns that I had, he was very helpful and also very friendly. Couldn’t ask for a better experience!
Darrel Thomson
12:00 21 Aug 20
Had a good viewing yesterday with Paul Davis for a one-bedroom flat. The flat looks great and I have now paid the holding deposit. Just waiting to hear back so that I can formally apply and secure it.
Craig Hunter
11:53 21 Aug 20
We had Paul Davies as the person showing us around and he was great!! Helped my flat mate and I find an amazing flat, he was very honest and extremely quickly to respond to any queries we had. Extremely helpful.
Rosie Wynne
08:28 18 Aug 20
Had a great experience so far with Braemore properties, they have been quick to reposed to all our queries and incredibly helpful in all aspects. The flat viewing was super, all our questions were answered by Paul Davis who was incredibly welcoming and professional.
Poppy Kirk
07:50 18 Aug 20
Really helpful and friendly service from the start, Paul was happy to answer my many questions over the phone, arranged a viewing very quickly and was especially safe and considerate at the viewing (given COVID restrictions). He explained the application process clearly to us, and overall provided a great experience!
Sophie Saunders
12:29 15 Aug 20
Paul was very helpful in finding us an apartment. Even though the apartment we liked was taken he quickly found a similar alternative.
Conor Lynch
11:07 14 Aug 20
I have been a student tenant with Braemore for 3 years. Aside from the significant rent increase, Braemore has been amazing in terms of renewing a lot of furniture (including 2 new fridges and a new shower) in my flat. They were also always kind and responsive whenever I called the office (which was very often). I also felt they took even minor concerns seriously. For example, I saw a mouse in the flat (which is pretty common in Edinburgh) and even though it is usually the tenant's responsibility to deal with such issues, they sent an exterminator to the flat immediately. I can't recommend Braemore, and especially my property manager Alison McInnes, enough to any prospective renters.
Ipek Atalay
22:33 08 Aug 20
I had a great flat through Braemore, and my year renting with them was not only trouble free, they went out of their way to be friendly and helpful. Throughout that time, I always experienced prompt and helpful communications, and I am especially indebted to Property Manager Alison McInnes for her exceptional service.
Bill Alexander
17:12 04 Aug 20
I had a very good experience as a tenant renting with Braemore. The property manager Alison is just a really nice person. She has always been very helpful and I felt that she was taking care of the flat, but also of me as a tenant.
Dorota
06:37 11 Jun 20
Great people to deal with. Very professional and responsive. Had no issues at all during all then times I have dealt with them.
Priyesh Tewari
12:30 04 Jun 20
I am an overseas landlord and have been letting my own home through Braemore Lettings and Estate agency for the past 12 years. The marvel is that through their excellent mediation between tenant and landlord - that is minimal - and due to their professionalism, careful vetting of both landlord and tenant, including the rented property, I have become almost detached from any emotional involvement in my own home. That is a supreme achievement and all credit is due to Braemore, my individual property manager and support staff throughout the organization - it's a collective effort. For this "peace of mind," Braemore's management fee is incredible value, considering the array of services they provide to me. 100% satisfaction! N.M. California
Judy Neil Mason
18:22 28 Apr 20
We've had some horrible experiences with letting agencies in the past, but never with Braemore. At times, the landlady has been a little slow at authorising payment of repairs, but Alison has always been excellent at following up and making sure it was taken care of, and all contact has been timely and helpful. We would definitely recommend, and should we one day decide to let our new place, we will definitely keep Braemore in mind!
Tanja Østergaard
13:56 17 Mar 20
I have dealt with Gillian Brian on a number of occasions mainly in connection with legislative issues that arise with regard to the two properties Braemore look after on my behalf. I have always found Gillian to be extremely helpful and above all very knowledgeable of the matters that arise within her remit. Recently she went out of her way to obtain an alternative estimate for some remedial work required in a Legionella assessment. I gain the impression she wants to give her clients the very best service and I am grateful for her input and guidance.
John Garden
19:32 08 Mar 20
Really nice experience. The agent (Paul Davis) really helped us to get the flat we selected, and made tremendous efforts for us to get a good deal. It was in minted conditions and looked as good as in the pictures! No time wasting with this agency. I had a previous viewing with Braemore before (2 years ago) and the flat they were offering was wonderful. So I can really say they have a very high standard.
Juan Pablo Echenique
14:07 25 Feb 20
I was helped by Gill to move into my new tenancy and the help and assistance she proved me with was above and beyond her call of duty! I felt at ease and reassured the entire time of my application process and I could not recommend Braemore, and in particular Gill, more! You won’t be let down.
Ellen Short
13:45 19 Feb 20
I am very happy with the service Braemore have provided so far!I worked primarily with Gill Robertson Cree, who was polite, direct, and simply wonderful to work with, for securing the flat my fiance and I are now renting, and I am more than delighted with how things worked out!Everyone in the agency was quick and responsive with all of our inquiries, and were more than happy to help.When we moved into our new home, the owners had left us a welcome home card which was a delightful touch.Onto the more serious matters - the agency said they had done a full inventory the day before I received the keys and it was true! All photographs were date and time stamped from the previous date, which rarely happens with other agencies. The faults they had noted are already being tackled and the last page of the inventory was left for us to fill in if there were any discrepancies! Again - rarely seen with other agencies!We have been assigned our own property manager, rather than being bounced around between everyone in the company, as it always was with previous agencies.What I like most about the agency so far is that they are honest and responsive, which for me is the most important thing.Another plus, which comes under the honesty umbrella, is that their Edinburgh office is ACTUALLY in Edinburgh. My previous agency's "Edinburgh" office was based in Penicuik...Braemore lettings made the application process easy and flexible for me and my fiance as he often works away, as well as for our guarantor, who has a taxing hospital job, by making all documents available to fill in online and at separate times. The payments as well were made online and in our own time, which again made everything extremely easy for us.I would definitely recommend Braemore Lettings!
Nymphadorian Gray
13:15 17 Feb 20
This is my first time using Braemore to rent a property in Edinburgh. They promptly email and respond to any questions. Paul Davis was our letting agent and he was very friendly and considerate. Answered all our questions and made the viewing process very easy. He was very prompt and punctual with the appointment. Very nice staff and they always answer promptly. Thank you very much Paul!
Abi John
15:09 15 Feb 20
This was my first time using Braemore lettings to search for a property to rent in Edinburgh. ..My sales agent Paul Davies was great to deal with , He was friendly courteous and very knowledgeable indeed. Paul did everything he possibly could to help me with my search for the perfect property. Someone with a wealth of knowledge in hid field. Also great staff in the office and very charming to deal with
Steven Boles
05:18 01 Feb 20
Paul Davis is the best letting agent I have ever come across, taking time on the phone to discuss my requirements and find me the perfect flat for my move from London to Edinburgh. He made the rental process from start to finish an absolute breeze. Thank you so much, Paul.
Peter Dunbar
21:06 27 Jan 20
I have now been a Landlord since last year and having done extensive homework decided to go with Braemore and I'm very glad I have mainly because they have been so professional from payments being on time to any questions that I may have. I must give a special shout out to Alexandra McKinlay who has always been straight down the line, she looks out for my interests and the Tenant's in equal measure which is the quintessential Mantra for any letting agency - easily 5/5
John Golby
15:14 17 Jan 20
Finding a new flat is always stressful and haven’t dealt with a few angenies over the last few weeks I can without a doubt say that Braemore is by far the best letting agency I've dealt with. Paul was absolutely FANTASTIC (10/5 rating if that was possible!) and I could not recommend him enough! He kept me updated throughout and helped put my mind at easy every step of the way - such a genuine and kind person. Thank you Paul and thank you Braemore! So grateful to you for helping my sister and I secure the perfect flat.
Chelsea Tessendorf
21:02 16 Jan 20
Breamore is the best letting agency I've dealt with so far. The team is amazing and more particularly Paul (Edinburgh/Morningside branch), who is a very nice professional & without a doubt a highly skilled letting agent. Thank you so much!
Gaëlle Giboulet
18:55 13 Jan 20
Breamore is the best letting agency I've dealt with so far. The team is amazing and more particularly Paul (Edinburgh/Morningside branch), who is a very nice, professional & without a doubt a highly skilled letting agent. Thank you so much!
Gaëlle Giboulet
11:44 13 Jan 20
Having gone through application and changing tenancy process’, the staff at Braemore were professional and kind throughout. The new lease signing online was especially convenient as I struggle to travel due to health reasons. My only issue perhaps would be in online maintenance requests sometimes being slower than preferred, but otherwise a great service!
Elizabeth Forster
11:27 24 Dec 19
Everyone has been really good at this agency. Communication was smooth and quick, emails arriving in time and responses always within minutes. I love how everything was done electronically and I didn't even have to visit the agency itself (plus we saved on paper!). Definitely the agency to go through if you need things to be done quick and don't have the time to meet in person.Shoutout to Danielle, who helped with my lease and got me a room in a flat allowing pets, which has been near impossible to do 🙂
beep
16:21 23 Dec 19
I had a viewing booked with Paul he kindly showed me another property that I hadn't heard about. It was a nicer flat and I ended up applying for it instead! He then helped me out again after having issues with my application and sorted everything out for me. He was brilliant and I'm very grateful for all of his help!It was then Gill who dealt with the rest of my application and handed over the keys on moving day. She was so kind and helpful and responded very quickly to any questions I had. She made every step of the process so simple for me and is such a lovely person. Thank you Gill!
Anna Skinner
13:23 13 Dec 19
Tiffany Hamilton was a great help as a lettings negotiator. She was open with communication from the beginning by being willing to ensure I don’t experience any difficulty. Tiffany also followed up and effectively communicated information to me, and also facilitated this needed insight with the respective person in the main office. Searching for accommodation can be difficult, but if it’s open and effective, it makes the whole process more bearable. This is my experience with Braemore Sales & Lettings 😊
Axolile Ntsika Qina
16:57 28 Nov 19
I've rented my property over the past eleven years with several well known Edinburgh firms. I recently appointed Braemore to let my property, and I've been impressed by their professional approach. Gillian Brian has been especially efficient in ensuring that our home complies with the recent myriad of legislative changes for landlords.
Robert Bunch
12:15 13 Nov 19
High quality service managing my two flats in Edinburgh. Braemore staff are responsive and provide clarity for any query I might have or any action that needs to be taken. Gillian Brian in particular was very quick to respond when I needed information in connection with my Landlord renewal with Edinburgh Council.
Ross Hamilton
09:21 13 Nov 19
Had a viewing booked with Paul and he kindly showed me another property that I hadn't heard about. It was a nicer flat and I ended up applying for it instead! He then helped me out again after having issues with my application and sorted everything out for me. He was brilliant and I'm very grateful for all of his help!
Anna Skinner
16:39 12 Nov 19
We have been renting our properties via Braemore for last few years.They are a good, efficient, professional .But as we all know if a company work well it is due to the individuals serving it. Among them I would like to express my gratitude and thanks to Olivia Morrad , my day to day client manager,for having looked very well not only after my interests but also by building a good relationship with the tenants. Thanks again.
Georges Philippe-desneufbourgs
10:29 05 Nov 19
I have been renting a flat through Braemore for 2 1/2 months and they have been friendly and helpful and quick to respond whenever I have gotten in touch. Lynne saw me through the process of the application and signing me up for the flat, and Emma has been wonderful as a Property Manager. Based on my experiences so far, I would recommend Braemore to anyone.
Emilie Hwang
20:29 24 Oct 19
I had a few viewings with Gerry and she took a personal interest in helping me find a suitable place. She offered recommendations, flexibility, and was very quick to get in touch with the people involved to make sure the renting process went smoothly for me. In a fast-paced city housing market like the one in Edinburgh, it's rare and appreciated to find people that make you feel seen as a person and find the time to take a personal interest in your situation despite being extremely busy with hundreds of other cases. Thank you!
Ginevra Autino
16:46 02 Oct 19
I have just rented a property with Braemore and the experience so far has been excellent. Paul was very easy and flexible to organise the viewing with. Once we had put an offer on the property, we had some issues with our reference check and he was very quick to help us, and got everything sorted for us. His colleagues were lovely as well. Definitely recommend !
Clarisse Grelet
13:02 01 Oct 19
Excellent services from the Agency. I can’t ask for more. This is by far the best Agency I’ve dealt with in my entire life. PAUL is amazing, without him we couldn’t have moved.Such a nice person, he’s always there when you need him.Thank you very much Paul.
Corola Corola
22:36 27 Sep 19
Paul's deal has been great. He has worried at all times and has helped us in everything. In addition, the Braemore agency has been very attentive. Great professionals that I definitely recommend. Thanks you so much!
Ana González
14:51 26 Sep 19
Just starting tenancy. So far it has been good, easy and painless process. Only one star off due to the windows not being cleaned on the start date of occupancy. I will come back to the review over time. Our tenancy advisor, Sonny, was attentive and efficient.Edit 1: They cleaned the windows the next day. Adjusted rating accordingly.Edit 2: Six months in. I lowered the rating to three stars due to a lack of attention to details in the place. I have asked about that a few times, and they did fix a few of the details, but I shouldn't have to invest my time sending mail after mail. So far the experience hasn't been terrible, but it definitively could improve.
Alán Fernando Muñoz
17:44 10 Sep 19
Braemore have been fantastic, professional and extremely helpful in helping my partner and I find a place to rent in Edinburgh. When enquiring about the flat, the operator offered us a slot that day to view if it suited.Getting to the flat was easy, and Paul, who welcomed us in and made sure to introduce himself and start up comfortable chat, was wonderful. We’ve secured the flat, and the team were eager to help us in the transition, and make it as easy as possible.Five stars well deserved.
Abby Gornall
11:33 10 Sep 19
I enquired about the viewing of a property and Paul was able to fix me an appointment super quickly. He was very professional and helpful in answering all my questions regarding the property. He was also very understanding of certain needs, and when asked to change a couple of things within the property, he managed to get the go ahead from the landlord within 24 hours.Would definitely recommend.
Gianluca De Angelis
11:24 23 Aug 19
Paul Davis was an absolute gem! We met him at a viewing and he took time out of what I can only imagine was a very busy day busy day to personally advise my partner and I on flat viewings, call us with new potential flats, and advise us in agency matters. It made all the difference. I couldn't imagine a more supportive letting agent. Thank you, Paul!
Patrick James Errington
20:12 22 Aug 19
Our experience with Braemore wouldn’t have been the same without our property manager, Olivia, she was incredibly helpful and attentive. Olivia was always generous with her time and handled any issues as quickly as she could. Past two years have been easy going all thanks to her!
Klaudia Spurek
14:20 22 Aug 19
Big thank you to Olivia who has always gone above and beyond to make sure we were comfortable in our flat. She’s always been incredibly approachable and has helped us greatly during our check out, offering cleaning tips and handy hints to help us. Thanks Braemore
Mel Fraser
23:12 21 Aug 19
It has been wonderful dealing with Braemore Lettings to secure our new rental property. In particular, Paul Davis was incredibly kind and generous with his time, really going the extra mile to help us in our search. Of all the viewings we have attended and all the companies we've been in conversation with recently, Paul at Braemore has been outstanding, and we are exceedingly grateful!
Isla Cowan
13:49 21 Aug 19
I found Braemore Letting excellent to deal with. Helen was particularly amazing at finding a rental property that suited me, she made the whole process so easy and pleasant. She and the team couldn't have done more to help! I would use this firm as my go to for any future rentals. Cannot recommend Helen and her team highly enough. Excellent experience. Thank you so much.
Niamh Edwards
21:29 14 Aug 19
I found Braemore Letting excellent to deal with. Helen was particularly amazing at finding a rental property that suited me, she made the whole process so easy and pleasant. She and the team couldn't have done more to help! I would use this firm as my go to for any future rentals. Cannot recommend Helen and her team highly enough. Excellent experience. Thank you so much.
Niamh Edwards
21:29 14 Aug 19
Highly recommend this letting agent- quick to respond to emails and phone calls. Everyone was exceptionally helpful and the move in meeting with Gill was reassuring and informative as a first time solo tenant. Thanks!
Izzy Jones
10:04 09 Aug 19
Braemore is a decent letting agency. I had to send a reminder email for the issues I had in the flat. However, once they replied my emails, the issues were sold really quickly. So there's no complaining on my part. I would be happy to use their services in the future.
Burak ÖZKAN
14:51 06 Aug 19
I have been in my flat for 2 years now and can say Braemore are great! Olivia especially has dealt with all my issues brilliantly, responded quickly and is very down to earth which has made the whole process much easier for me and my flat mate so thank you so much!Being a student, I have found it difficult to get flats in the past and when I have the letting agencies have been either very rude or constantly visiting unannounced but Braemore have been so understanding and never bothered us!I would definitely recommend finding a flat with this company, especially if you are a student!
Dayna
13:47 06 Aug 19
I have been in my flat for 2 years now and can say Braemore are great! Olivia especially has dealt with all my issues brilliantly, responded quickly and is very down to earth which has made the whole process much easier for me and my flat mate so thank you so much!Being a student, I have found it difficult to get flats in the past and when I have the letting agencies have been either very rude or constantly visiting unannounced but Braemore have been so understanding and never bothered us!I would definitely recommend finding a flat with this company, especially if you are a student!
Dayna
13:47 06 Aug 19
After searching for properties for a while we visited the Braemore Morningside office and received great help, getting booked in for two viewings the very next day. Following this we were promptly contacted by Carol when one of the properties we were interested in became available. Great customer service all around!
Natalia Amelia Rogowska
12:10 05 Aug 19
Paul and Braemore were indispensable in our finding a flat that suited our needs. Paul made every effort to find us somewhere in a very short space of time - thank you so much! Thanks also to Carol for your speedy help on the admin side.
Abigail Naylor
15:20 02 Aug 19
Huge thanks to Paul Davis and Braemore for helping me find a great flat in Edinburgh. Within two weeks I was shown round the flat by Paul (who was fantastic), signed the contract and then moved in. Couldn't ask for more.
Ewan Scott
09:57 27 Jul 19
I have recently ended my lease and Olivia Morrad, my Property Manager, couldn't have been more helpful! She made the whole process very easy and promptly replied to all of my questions.During my whole tenancy period she was always cheerful and happy to help.
Alexandria Stasulli
11:38 23 Jul 19
We have been really happy with the way that Olivia Morrad has been managing our property. She is very friendly and efficient. My tenant is elderly and Olivia has gone out of way to build a good relationship with her. Happy tenant, happy landlord! Thank you Olivia.
John Ross
13:45 19 Jul 19
Braemore have been excellent in all regards. Their staff are friendly, knowledgeable and happy to help. Liv, in particular, has been very helpful in resolving some less frequently encountered issues.
Stephen Howard
21:51 17 Jul 19
We had a fantastic experience renting from Braemore. Paul Davis showed us around and we appreciated his humour and how he gave us space to discuss the property. I would highly recommend this company and ask for Paul, he’s fabulous!
Lynsey Edwards
09:53 17 Jul 19
Always helpful and communication from all members of the Braemore team excellent. Laura (Lease Administration Manager) always promptly informs us of any tenancy related matters and responds rapidly. Thank you to all.
Jayne Anderson
16:54 04 Jul 19
After 2 years of renting through Braemore, and Alan Martin (the property manager) I have only good things to say. Any issues with the property were always resolved quickly, and compared with other letting agencies I have previously used, they provide a much better service.
Jamie Buchan
13:10 01 Jul 19
Rented a property for 7 years through Braemore and have nothing but praise. Very easy to deal with, always quick to respond to any queries/repairs etc to do with the property. Very friendly, knowledgeable staff.
Laurence Lean
19:45 11 Jun 19
The lease admin team staff helped me a lot. I was in a rush for getting a reference but didn’t know what to do. The admin lady Danielle was very patient with me, guiding me through the steps. Moreover, they were short of hands but she managed everything very well and got the thing done for me way earlier than the requested time. Very impressive with the service she provided. Thanks!
chih-wei Chou
17:32 07 Jun 19
We have been renting from Braemore for over 3 years. Our current property manager is Alan Martin, he is a delightful young man.He is very attentive to any problems when they occur and handles them quickly and efficiently, and even on his recent visit went above the call of duty to help lift some suitcases to a high storage closet.On a scale of 5 he gets 5* in our book...
Ann Lohr
01:37 06 Jun 19
Braemore have been absolutely great and highly professional in handling the advertising and letting of the property we now live in. In addition, Lynne Moore, our advisor, has personally gone above and beyond to help me get all the paperwork in place when I was working abroad and couldn't access some required documents. Highly recommendable, and I would certainly use them again should I be looking for accommodation again!
Jule/Yula Hildmann
12:29 22 May 19
Myself and my flat mate Hannah had the pleasure of being shown around a couple of Braemore properties by Paul. Paul was so helpful and kind, he was great and helped us to find exactly what we wanted! Paul made the experience of finding a flat fun and much less stressful than we had been experiencing. Recommend 100%!
Emily Irvine
11:36 02 May 19
Sonny Davis was very helpful when I visited the office to sign my rental agreement. Everything was handled quickly and efficiently and clearly explained by him and in the paperwork that was provided. Amy Gamman was also very helpful during our email correspondence, and her offer to kindly do a quick property search led me to the subsequent apartment that I signed on for.
ken
09:58 25 Apr 19
First of all I would highly recommend Braemore Sales & Lettings. Especially the service and communication from Sonny Davis is very professional and overall outstanding service from him. And I would also like to mention Geraldine who has been very helpful and patience with our initial viewing. Overall excellent service and I hope it would continue.
Antony Padmaraj
21:15 24 Apr 19
I would highly recommend Braemore Sales & Lettings. Sonny Davis (New Tenancy Advisor) has provided professional and efficient communication and service throughout our application. The quality of properties on offer has likewise stood out from other agents in Edinburgh. We are very pleased with the service
Joanna Cox
17:43 11 Apr 19
We have just found the property in Edinburgh with the help of Braemore Lettings, and I am extremely content with their professionalism, speed of processing information and care about their clients. It took me a very long time to find an appropriate flat in Edinburgh, where the demand is very high and prices are often disproportionate to the size/location/quality of accommodation, and, luckily for us, Braemore Lettings staff was extremely helpful in this regard. Not only we, as potential tenants, were treated with utmost attention and care when choosing a flat, but the agent Paul who showed me the property and took time to answer carefully all my questions (not my experience with many other agents), went even further, to negotiate on my behalf with the landlords, which I truly appreciate. The agreement was then promptly completed and we are now looking forward to the start of our residency in the new apartment.
Anna Zobnina
15:29 01 Apr 19
Have used Braemore as a landlord for the past 3 years. I would say that they have definitely improved their service, procedures and communication over the past year. I would now have no hesitation in recommending them to potential landlords. I have dealt with several different staff over the past few months and they have all managed to cope efficiently with my comments and requests.
Janet Christie
19:41 27 Mar 19
Gillian Brian, Braemore's Legal and Compliance Administrator was fantastic in helping out with the main bathroom shower unit being replaced. She liaised regularly, keeping me up to speed via emails. She is an invaluable member of staff and although Property Maintenance isn't her area of work, Gillian went the extra mile to assist which deserves full recognition. Another great member of staff is Erin Hickey who deals with New Tenancy Agreements. She's thorough, hugely efficient and communicates frequently which makes a huge difference when it comes to customer service.
Paula Clements
23:23 26 Mar 19
Reliable letting agency with agents who are very attentive. Laura Gamble has been dealing with some admin regarding our property and has been a wonderful help. She is a real asset to the company. She has helped us a great deal and we are thankful for that.
Aidan Wrethman
13:10 14 Mar 19
My first dealings with Braemore have been immensely positive. Prompt, courteous, and informative replies to all my queries. I was guided through the entire process by Erin Hickey. She was a joy to deal with and was instrumental in me securing the property of my dreams. I can't thank her enough.
Conor Deignan
11:39 12 Mar 19
I have been renting with Braemore for 3 years now and have, on the whole, had a really positive experience. This year in particular is what has raised my review to a five star because my property manager Michael Morton has been extremely quick at dealing with any concerns we have had about the property and every single issue has been dealt with satisfactorily and in a timely manner where was possible! He has been extremely personable and has made sure that we have met face to face during an inspection early on in the tenancy which has helped me feel supported and looked after. I will be staying on with them for as long as I am living in Edinburgh
Becky Wheeler
11:20 07 Mar 19
I’ve been letting with Braemore for over 5 years now and they’ve always been very prompt at dealing with issues and pleasant to deal with. My property manager Emma has always been great. I’m now moving house and after dealing with other not so great agents in Edinburgh, we have chosen a property let by Braemore who have been by far the most helpful and responsive. Lynne has been brilliant. So friendly, responding to our queries quickly, handling our application and communicating really well with us throughout the whole process. Lynne’s help has definitely made the process of moving less stressful. Would definitely recommend Braemore.
Jess P
11:56 26 Feb 19
I would like to thank your property management team for their excellent support. Special thanks to the property manager 'Emma Breach' who took care of all our queries/issues quickly and promptly within a reasonable time frame. We really appreciate your help 🙂
Balamurali Krishna
11:59 25 Feb 19
I have now been letting with Braemore for the last 2 years and I have had the best customer service from them the whole time. My Property Manager is Alan Martin and He has been invaluable from day one of being assigned to me and my premises. If I have a problem at any time, he is prompt to reply and will get he issue fixed ASAP, usually within a week, while also keeping me updated of the progress all along the way. Thank you Alan and Braemore for making my renting hassle free. I would definitely recommend them to anyone looking for a letting agency in Edinburgh.
Cazza18
00:11 25 Feb 19
We have received an excellent service from Braemore and in particular Michael Morton who looks after us so well in every respect. He provides us with quick responses to questions and as we are not local this is very reassuring. Keep up the good work.
richard allen
16:57 21 Feb 19
I have been a tenant in different properties across Edinburgh for quite a few years now and I always seek somewhere to rent that has Braemore as the letting agent. Quick to reply and very helpful, they have always given a really good service. We currently have Emma as our property manager and she has been great for sorting out any issues in the flat as they come up, and arranging fixes with the landlord quickly. Would recommend Emma and the Braemore team to anyone looking to rent in Edinburgh.
Diarmuid Cowan
10:16 19 Feb 19
I worked with Sonny after a viewing at a property in Edinburgh and I was happy with the assistance provided to get the lease signed and move-in ready. Can't complain. Would recommend.
Akash Moothedath
21:22 05 Feb 19
Just starting tenancy. So far it has been good, easy and painless process. Only one star off due to the windows not being cleaned on the start date of occupancy. I will come back to the review over time. Our tenancy advisor, Sonny, was attentive and efficient.Edit 1: They cleaned the windows the next day. Adjusted rating accordingly.
Alán Fernando Muñoz
15:59 30 Jan 19
The process to let our apartment was very fast. Our person of contact (Sonny Davis) was always available to answer our questions or give us additional information when necessary. I'd recommend them to anyone looking for an appartment to rent.
Janice Suss
17:53 29 Jan 19
My boyfriend and I have just started our dealings with Braemore, and so far have found them professional, prompt and friendly.Paul, who showed us around the property, was punctual and chatty, and happily acted as a go-between so that we could negotiate the best terms for our tenancy.The office staff have been great, and I’ve felt confident in their service throughout.
Hannah Grace Ryan
17:56 23 Jan 19
I'm happy with the service provided by Braemore in letting our flats. They find reliable tenants quickly, take care of any issues & provide fair value for money. Our property manager, Michael Morton, is very helpful & efficient, returns calls/emails promptly & keeps me up to date with matters relating to the flats. I'd recommend Braemore to anyone with property to let.
Ken Capewell
16:24 19 Jan 19
Associations
